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Self Help Center's Peer Specialists wear many hats in addition to their services as peer specialists.  As services are in great need, we are currently in the process of bringing on board six additional peer specialists so that we may provide quality services for those in need who are current residents of local behavioral health units, living in the community with transportation issues, living in surrounding counties with no service options, and to expand current supports at our facility.

Nancy Bollinger, CMPS, Executive Director

Jamie Stange, CMPS, Administrative Assistant

Robin Gambrell, CMPS, Special Outreach Coordinator

Nancy Zvolanek, CMPS, DBSA Facilitator


There are many services that our Peer Specislists may provide; however, as the list is growing and is unique to the individual we have listed only a few of the services available.  You may find that when meeting with your peer specialist that there are specific needs you have that others have not requested.  As such, we will do what we can to help you with your needs.

Individual Services

  • Wellness Recovery Action Planning
  • Disability Application Assistance
  • Resource Research Assistance
  • Education
  • Support
  • Specialized Group Support
  • Independence Transportation Assistance (limited service)

Group Services

  • Group Facilitation on and off site
  • Outreach to individuals in behavioral health units
  • Agency education
  • Wellness and Health Fair Participation


Certified Missouri Peer Specialists (CMPS) will maintain high standards of professional conduct and ethics as embodied in the statements below: ‐determination for all. The primary responsibility of peer support is to help individuals achieve their own needs, wants and goals.


1. CMPS will be guided by the principles of self

2. CMPS will maintain high standards of personal conduct. CMPS will also conduct themselves in a manner that fosters their own recovery.

3. CMPS will share with consumers and colleagues their recovery stories from mental illness and will likewise be able to identify and describe the supports that promote their own recovery.

4. CMPS will respect the privacy and confidentiality of those they serve.

5. CMPS will at all times, respect the rights and dignity of those they serve.

6. CMPS will keep current with emerging knowledge relevant to recovery and share this knowledge with their colleagues and those they serve.

7. CMPS will never intimidate, threaten, harass, use undue influence, physical force or verbal abuse, or make unwarranted promises of benefits to the individuals they serve.

8. CMPS will never engage in exploitive and/or sexual/intimate activities with the persons they serve.

9. CMPS will not practice, condone, facilitate or collaborate in any form of discrimination on the basis of ethnicity, race, gender, sexual orientation, age, religion, national origin, marital status, political belief, mental or physical disability, or any other preference or personal characteristic, condition or state.

10. CMPS will advocate for those they serve that they may make their own decisions in all matters, including when dealing with other professionals.

11. CMPS will advocate for the full integration of individuals into the communities of their choice and will promote the inherent value of these individuals to those communities. CMPS will be directed by the knowledge that all individuals have the right to live in the least restrictive and least intrusive environment.

12. CMPS will not enter into commitments that conflict with the interests of those they serve.

13. CMPS will not exchange gifts of significant monetary value with those they serve

14. CMPS will take responsibility for maintaining the integrity and quality of job performance. This includes using work time to the advantage of the consumers and always giving the best effort on the job.

15. CMPS will strive through words and actions to create a professional atmosphere in the work environment.

16. CMPS will fairly and accurately represent themselves and their capabilities to the consumers and the community.

17. CMPS will maintain a safe and healthy work environment.

18. CMPS will provide services to meet the identified needs of the consumers and avoid providing services that are unnecessary or not capable of producing the desired effect.

All Certified Peer Specialists at Self Help Center are members of the National Association of Peer Specialists.